Last Updated: 11 October 2026

At Russian Delhi Spa, accessible at https://russiandelhispa.com/, we respect your privacy and understand the importance of protecting your personal information. This Privacy Policy explains what information may be collected when you visit our website, contact us for spa services, or make a booking enquiry through WhatsApp or Telegram.

By using our website or contacting us through our booking channels, you acknowledge this Privacy Policy.

1. Information We May Collect

We may receive personal information that you voluntarily provide when contacting us or enquiring about our services. Depending on your interaction with us, this may include:

• Your name or preferred name.
• Your mobile number or messaging account details.
• Your preferred service, location, date, and booking time.
• Information you choose to include in your messages.
• Booking-related communications needed to respond to your enquiry.

Please avoid sharing unnecessary personal, financial, medical, or other sensitive information through our website or messaging channels.

2. How We Use Your Information

Information you provide may be used for the following purposes:

• Responding to enquiries about our spa and massage services.
• Checking service availability and coordinating booking requests.
• Communicating booking details, changes, or confirmations.
• Answering questions and providing customer support.
• Managing enquiries and maintaining necessary business records.
• Protecting our services against misuse, spam, or fraudulent requests.
• Meeting applicable legal obligations.

We do not state that every type of information listed above is collected in every interaction. The information used depends on what you choose to share and the service you request.

3. WhatsApp and Telegram Communications

Russian Delhi Spa accepts booking enquiries through WhatsApp and Telegram.

When you contact us through either platform, the information you send may be processed by that platform under its own privacy policy and terms. Depending on your settings and use of the platform, your messages, account details, phone number, or other information may be handled by the relevant provider.

We use the information made available to us through these communications to respond to your enquiry and coordinate your requested service.

Please review the privacy policies of the respective platforms before using them:

• WhatsApp: https://www.whatsapp.com/legal/privacy-policy
• Telegram: https://telegram.org/privacy

Russian Delhi Spa does not control the independent privacy practices, security systems, or data retention policies of these third-party platforms.

4. Cookies and Website Tracking

We do not currently use analytics or advertising tracking tools, based on our present understanding of the website setup.

However, WordPress, the website hosting provider, security features, embedded content, or other website components may use cookies or process technical information as part of normal website operation. We have not confirmed that every such component is present or active.

Technical information, such as browser details, IP address, or server logs, may be processed by the hosting or infrastructure provider where necessary to deliver, maintain, or protect the website.

If analytics, advertising pixels, or other tracking technologies are added in the future, this Privacy Policy will be updated as appropriate.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell your personal information as part of our stated booking process.

Your information may be shared where reasonably necessary with:

• WhatsApp or Telegram when you use those services to contact us.
• Website hosting or technical service providers involved in operating or securing the website, where applicable.
• Relevant service personnel when necessary to coordinate a booking you have requested.
• Government authorities, regulators, or other parties where disclosure is required by applicable law or is necessary to protect legal rights.

We aim to limit information sharing to what is reasonably necessary for the relevant purpose. The actual third-party services involved may change as the website and business operations develop.

6. Data Storage and Retention

We retain information only for as long as reasonably necessary for the purpose for which it was provided, including responding to enquiries, managing bookings, maintaining appropriate business records, resolving disputes, and meeting legal requirements.

Retention periods may vary depending on the type of information, the nature of the enquiry, and applicable legal obligations.

Messages stored within WhatsApp or Telegram may remain subject to the respective platform’s storage, backup, and deletion practices. Deleting a message from your device does not necessarily remove every copy held by the recipient or the platform.

We do not promise immediate or automatic deletion of all information from every system or third-party service.

7. Data Security

We take the protection of personal information seriously. Reasonable care should be taken when handling booking communications and business records.

However, no website, messaging platform, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security against every possible unauthorised access, technical failure, or data loss.

Please do not send passwords, payment card details, or unnecessary sensitive information through ordinary messages.

8. Your Privacy Choices and Requests

You may contact us to:

• Ask what personal information you have provided to us.
• Request correction of inaccurate information.
• Request deletion of information where appropriate.
• Withdraw permission for future use of information where applicable.
• Raise a concern about how your personal information is handled.

To make a privacy request, email info@russiandelhispa.com. Please describe your request and provide enough information for us to identify the relevant enquiry without sending unnecessary sensitive documents.

We will review your request and respond as appropriate, subject to applicable law, legitimate record-keeping requirements, and the rights of other individuals.

Requests concerning information held directly by WhatsApp, Telegram, or another independent provider may also need to be submitted to that provider.

9. Third-Party Websites and Links

Our website may contain links to third-party websites, messaging services, maps, or other external resources. These services are not necessarily operated or controlled by Russian Delhi Spa.

Visiting an external website or using a third-party service is subject to that provider’s own terms and privacy practices. We encourage you to review the relevant policies before sharing personal information with them.

We are not responsible for the privacy practices of external services that we do not control.

10. Children’s Privacy

Our website and booking services are intended for adults aged 18 and above. We do not knowingly seek to collect personal information from children under the age of 18 for booking or service purposes.

If you believe that a person under 18 has provided personal information to us, please contact info@russiandelhispa.com so that we can review the matter and take appropriate action where necessary.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our website, booking methods, business practices, or applicable legal requirements change.

Any revised version will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the